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Constituents of ERP Training

There has been lot of hype and a sensation regarding ERP.ERP training is therefore necessary to unravel the myth regarding ERP. This is one of the most important steps in ERP implementation. Infact ERP has come a long way in doing away with exclusive business applications designed and segregated department wise. This brings another issue into limelight. Implementing ERP also means that employees have to be molded to use a single application for many functions rather than using multiple applications for a single function. ERP implementation does not necessarily guarantee ERP benefit.

Understanding ERP Training

Corporates don't restrict training merely with their ERP seller. They avail the Services of consultants in order to give the necessary impetus. This is strongly advocated because many companies tend to ignore the importance of ERP training. They perceive it as another IT product. It is not like any other IT venture. There are much more to it as it involves the whole business itself. The orientation and training required for ERP implementation is something like the one required for a new entrant who joins the company. So much of emphasis is laid on ERP training because it is not like working on a new project or system but like working on a new setup.ERP benefit will accrue only when ERP implementation is proper and other steps are proper.

Flaws in ERP Training

Case studies and earlier instances reveal that companies have not able been reap the benefits from ERP due to the lack of proper training. Time and money are key deciding factors. When they are not sufficient the results from ERP won't be satisfactory. It is therefore advised to allocate a sizable portion in the annual budget towards the company's training. Money flow does not necessarily guarantee ERP Success. The commitment and the level of interest shown by senior management and by persons occupying key positions or otherwise referred as decision holders in the company is another determinant. If they don't accord the required importance and shun it with the casual attitude of any other project, the probable success and investment made on ERP will be question marks. The flaws in ERP training should be done away with immediate effect.

Steps Involved

The steps that need to be taken to ensure the success of ERP in an organization are as follows:
  • The trainers employed in the company must be trained on ERP before taking it to the other set of employees. If the trainers are themselves not self sufficient then nothing productive can be expected from the others. These people are available to the employer and the employees on regular rolls .It are not practical to call the ERP vendor each and every time after the training process. Even if it is done it will cost heavily on the pocket. Therefore the trainers in the company must acquire a first hand expertise and knowledge on ERP before taking it to others.
  • While it is necessary to equip the trainers it is also not possible to expect them to deliver the nitty gritty immediately after the training period. The company should resort to tie-ups and other partnerships with the consultants to disseminate ERP information through t the organization.
  • There should be a check on the employers proficiency level in ERP to know the results of the training. This will ensure the success of ERP training and ERP benefit will automatically follow.
  • Providing employees with the latest facts, modules, modalities and other details on ERP. ERP training should be a continual process and not a one day affair.
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